Frost’s no-photo policy became a huge issue in July when her mother Shirleen Harvell got into an explosive altercation with a customer at the Pressed boutique in Houston. A fan walked inside the fashion store hoping to snap a picture without purchasing anything, but Harvell reiterated the policy.
“Pictures upon purchase, it’s f—ing optional!” she exclaimed.
Over the past few months, folks have continuously complained about Frost’s store policy.
The mother of two recently shared a video of herself heading to her Atlanta boutique. She forewarned customers that they would be open until 9 p.m. on Black Friday. Underneath Frost’s recording, a fan expressed dislike for her store policy.
“Nice but the sign in your store about no pictures without purchasing isn’t right. No one else has that. You’ll get more customers without the sign,” the person wrote.
However, fans chimed in and defended Frost for having the policy.
“Do you blame her? Would you want non purchasing people in your dam store all day bothering you for pictures?” one fan said.
Another added, “Then just don’t go to the store, why you going to someone’s place of business just for a pic? Can’t tell someone how to run they business plus people still shopping so obviously it’s not hurting her pockets none 🤷🏾♀️.”
One person said, “Ppl running in and out all day just to take a picture. What’s wrong with asking them to make a purchase? She running a business!”
Frost was profiled in Forbes in April as a woman of color running a multi-million dollar business.