Since the phone’s launch last month, many users have been complaining that their photographs are marred by a purple flare near the edge. It shows up when there’s a light source just outside the image.
The company’s issued a statement that many will find reminiscent of its advice over poor voice reception in the iPhone 4 two years ago. On that occasion, it told users they were holding the phone wrongly; this time, it says they’re taking the wrong pictures.
“Most small cameras, including those in every generation of iPhone, may exhibit some form of flare at the edge of the frame when capturing an image with out-of-scene light sources,” says the company in the statement.
“This can happen when a light source is positioned at an angle (usually just outside the field of view) so that it causes a reflection off the surfaces inside the camera module and onto the camera sensor.”
And the solution, according to Apple?
“Moving the camera slightly to change the position at which the bright light is entering the lens, or shielding the lens with your hand, should minimize or eliminate the effect.”
Many users, though, say the problem isn’t, as Apple claims, common to all phones – or even to all models of the iPhone. “I do about 600 pics a day between work and personal, both indoor and outdoor. I gave up and switched back to my 4S. No issues…
Read more: Emma Woollacott, TG Daily